WHAT IS E-LIQUID?
IS NICOTINE HARMFUL?
Nicotine is addictive which can be found in tobacco.
IS VG HARMFUL?
Vegetable Glycerine is a food additive can be found in baking, pharmacies, drinks etc.
IS PG HARMFUL?
Propylene Glycol is a food additive used in soft drinks, cosmetics, salad dressing etc.
The main material of E-liquid is PG (Propylene Glycol), VG (Vegetable Glycerine), Nicotine and Food grade flavouring.
PG gives you the throat hit feeling stronger flavour. VG generate more cloud and sweeter.
WHICH COUNTRIES DO YOU DELIVER TO?
Usually we can ship to any country will allows E-Liquids into their country by law.
HOW TO CHECK MY ORDER STATUS?
To check your order status, simply login to your account here. You will receive an email once your order has been shipped.
HOW TO CANCEL AN ORDER?
To cancel your order, you need to send us an email or call us ASAP. If we dispatched your order, you can still return the item back to us, we will full refund your money excluding the shipping cost.
WILL MY ORDER SHIP IN THE SAME DAY?
Our Royal Mail drivers daily pick up time is 3:30pm, therefore if your order is placed after 3:00pm it won't be shipped the same day.
WHAT IS THE PAYMENT METHOD?
We use PayPal and bank transfer for all payments.
Any faulty products or merchandise received please send an email to firstname.lastname@example.org immediately with the faulty item still intact with photographic proof.
We may ask you to send the product back to us to investigate the faults to that product to understand what went wrong.
Please check the parcel upon receiving from courier. If there is an error in what you receive then return it to the courier and contact us immediately. Once the parcel has been signed for, it is then the responsibility of the receiver to have made sure everything is correct before accepting the parcel.